Account Manager (outside sales)

This position is located in: Schaumburg, IL 60168


The Account Manager is responsible for representing SMC in all business activities associated with customer account support.  This position also has the responsibility to create and develop on-going business relationships, in an effort to increase market share and obtain growth.



  • Retains and profitably grows sales through proactive management of top strategic accounts
  • Presents all of SMC’s capabilities, services and products to current and prospective customers.
  • Serves as the primary contact for assigned customers and is responsible for customer satisfaction.
  • Represents customer’s needs and goals within the organization to ensure quality.
  • Leads all aspects of the sales process, calling upon others to assist in solution development.
  • Proactively manages customer’s satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
  • Completes detailed SAP and forecasts as required.
  • Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts.
  • Utilizes SMC tools and aids for communication, product research, pricing, delivery, Accounts Receivable, Global Information System, etc.
  • Achieve assigned sales plan; and, meets expectations for profitability and market share.
  • Organize and complete a minimum of 10 regular training sessions for customers and employees on SMC products.
  • Complete minimum 12 market reports per year.
  • Maintain better than career cumulative 95% actual-to-plan sales performance.
  • Manage SMC assets appropriately, and be able to successfully calculate ROI using the RINGI process.
  • Have passed all Pneumatic theory and other technical training required by SMC.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations.
  • Communicate and teach SMC sales philosophy, strategies, and tactics to other SMC employees.
  • Coaching/mentoring experiences with less senior sales staff and peers.
  • Successfully complete other duties as prescribed by the Branch Manager/Sales Manager.



  • Fast paced environment (includes both office and field work)
  • Travel with some extended stay away from home
  • Physically capable of lifting SMC products and displays up to 50 lbs.
  • Varying work hours


  • Bachelor’s degree in Business, Marketing, related technical field, or equivalent experience.
  • Minimum five (5) years sales experience with SMC or equivalent industry sales experience.
  • Extensive knowledge of SMC product lines.
  • Comprehensive understanding of pneumatic components and their application.
  • Thorough understanding of SMC policies and procedures.
  • Detailed understanding of competitive product lines.
  • Excellent communication, problem-solving, and leadership skills.
  • High level of competency with computer applications (i.e. - typing skills, Microsoft software, AS400, and Lotus Notes).
  • Clean driving record.


Please apply using the form below by 01.18.2014.

Please only upload Word or PDF documents, and only use filenames without spaces or any special characters.

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